Senior Loan Officer · NMLS #1501911
Here’s what buyers, homeowners, and agent partners say about working with us.
Wonderful experience working with Lisa. We closed on time with no issues. The entire process was simple from applying online to using the online portal to complete everything right up to closing. Lisa and her team were professional and great to work with. We would absolutely use her again and will refer her to friends. Thank you Lisa and Team West!!
We had an excellent experience working with Lisa West & Team (Mary, Selena) from Vellum Mortgage, Inc., throughout our home-buying and financing process. Lisa is extremely knowledgeable and always makes sure you understand the loan process. Selena made sure I had all my documentation in place and proactively helped to keep it complete. Mary guided us through all the final forms and financial documents and made sure all the paperwork was complete in time. Lisa and her team made the loan process easy and stress-free. We had a very quick closing. Lisa and her Team made sure all our paperwork was in order way before the process and moved aggressively to close on time. Vellum streamlined the entire loan process using automation and online tools which made paperwork easy for us. We truly appreciate her guidance and support and would highly recommend Lisa to anyone looking to purchase a home.
As a first time home buyer, the loan process was intimidating. Lisa and her team were incredible in helping me understand each step and what to expect as we went along. I couldn’t have done this process without her expertise. I got the home, and the rate I wanted and it’s all because of her!
As a first-time homebuyer, I was nervous going into the process, but Lisa made everything so much easier. She helped me get a great rate and was there to guide me every step of the way. Her experience really showed, and she always took the time to answer my questions and explain things in a way that made sense. Her team was also amazing, responsive, organized, and supportive from start to finish. I’m so grateful for all of Lisa’s help and would absolutely recommend her to anyone buying a home, especially first-time buyers.
Lisa and her team represented the buyers of a luxury listing I recently had on market. From the initial offer acceptance and throughout the transaction process, Lisa and her team were engaged, responsive and thoroughly professional. So much so, I've decided to recommend Lisa and Vellum Mortgage in my list of preferred lenders going forward. Thank you for helping facilitate a wonderfully smooth transaction.
Lisa did an excellent job assisting my homebuyer clients while I was their Realtor. She was a great communicator, which for me is the most important part of any buying journey. I would highly recommend her to anyone in need of a mortgage to purchase or refinance a home.
I highly recommend Lisa West! As a realtor, working with a lender who communicates clearly and moves quickly is crucial. Lisa was incredibly proactive, kept everyone updated, and ensured a completely stress-free closing. Their expertise truly made all the difference
Lisa is extremely knowledgeable, fast to respond to any questions, transparent, and willing to go the extra mile to make sure you feel comfortable throughout the process. Fully recommend!
Great working with Lisa! She kept me updated every week. I had no worries through the whole transaction!
Lisa demonstrated exceptional professionalism and reliability throughout the loan process, consistently honoring her commitments and providing dedicated assistance.
Lisa was excellent to work with. We got a great rate, her team communicated well through every step in the process, and we closed on time easily.
Lisa and team were great to work with! She was extremely responsive and easy to get a hold of. She kept us informed throughout the process and made sure that we would close on time. She offered a very competitive rate and service that was superior to any other lenders that we talked with. I would definitely go with Lisa over a big bank or lender.
Lisa was great to work with! Very communicative and easy to get a hold of. She kept us informed throughout the process and answered all the questions we had . She offered a very competitive rate and customer service far superior to other companies.
From a listing perspective, it is imperative that the lender be responsive. Lisa and her team provided weekly updates and updates on milestones achieved. Everyone was exceptionally personable and communicative and we enjoyed a seamless transaction that closed ON TIME!
Lisa and her team were amazing! My clients had 3 lenders competing for their business and Lisa was the best for them. Transaction went smoothly.
Lisa is the best! I was a first time homebuyer and she made the process incredibly easy. Her team is dedicated and responsive.
Great loan officer, worked with us closely, very responsive. Would definitely use her again and recommend her to friends.
Lisa and her team were integral to our successful home buying purchase. Her outstanding reputation could make a difference in this highly competitive market and has my complete recommendation.
Mortgage process was straight-forward and smooth when working with Lisa and team.
The loan servicing process was very efficient and well coordinated between the leam members of Lisa West. Each member, based on his/her role, worked late in the evening to push thru the paperwork in order to achieve a set closing date. Their response was also very fast upon any question.
Lisa and her team were absolutely top notch! I felt taken care of the entire process and we got across the finish line on time! I highly recommend Lisa for any of your home buying needs!
Great communication and support throughout the loan process. Definitely felt like working with an advocate the whole time, not a corporate bank or salesperson just trying to make a.deal.
Lisa and her team made the process smooth and as stress free as a major home purchase can be. Definitely a partner throughout the process.
We just bought our first home and Lisa and her team made the whole process very quick and easy. Lisa walked us through everything we needed to know and was very responsive when we had questions. Looking forward to continuing to work with her and her team!
Lisa was very prompt, professional and helpful during our homebuying process! Anyone fortunate to work with her is in excellent hands!
Great communication and fantastic customer service!
Lisa and her team were fantastic! As a first-time home buyer she helped us with all of our questions and was extremely vital in helping secure our loan. I would highly recommend her to any potential home buyers.
Working with Lisa was a fantastic experience. My husband and I were first time home buyers with a lot of questions. Lisa was patient with us, explained everything, and was quick to reply to our many texts and emails. Lisa and her entire team were great- they all worked together to ensure we were getting the best rates, and they even helped us raise our credit score during our closing period. — Kerry Quarantello
Despite all the difficulties of buying property, it was made very easy! Highly knowledgeable, extremely detailed, and reassuring. All important things for someone looking to buy property. Highly recommend!
Lisa and her team were fantastic. She rushed to get us pre-approval on a weekend, took time to thoroughly answer any questions we had, and topped it off with the best mortgage rate we could find. I would definitely recommend working with her.
Lisa and her team was amazing! This was my first time working with her and I was super impressed. When I called her my first question was how quick she could get a deal done because my client was on a tight timeline. I was expecting her to say she needed at least 20 days but she told me she could get it done in as little as 8 days. Yes EIGHT! It was such a good transaction. Her team took care of my client from start to finish. I am excited to work with her again!
Lisa was incredible to work with, especially as first-time home buyers! We were very lost in the process, but Lisa walked us through every step and made us aware of everything to make us successful in the home buying process. We felt heard and cared for as well, which is so important! Thank you so much for all your help!
Lisa was the consummate professional throughout the process ensuring that my clients nerves were never challenged!
Lisa was the consummate professional through the entire process guiding my client and making sure that nerves were never challenged.
This was a fantastic experience from start to finish. Timely updates, professional guidance, and stellar client focus were flawlessly delivered. Trust was established from our first conversation onward.
Lisa and her team were incredibly helpful throughout the home buying process and clearly were working in my best interest with smart suggestions on interest rate lock projections and keeping ahead of required documentation. They also remained flexible during busy life circumstances and helped this closing to happen flawlessly.
Lisa was amazing to work with and she represented the buyers who purchased my seller's home. It's important to know the lender you are working with is diligent in closing on time and making sure the entire process goes smoothly. This was an expedited closing and we had zero issues. Thank you!
As a first-time homebuyer, I was nervous and unsure about the process, but Lisa made everything so much easier! She walked me through each step, kept me updated, and made sure I felt confident throughout. Her professionalism and clear communication were top-notch. I highly recommend her to anyone looking for a great Loan Officer!
Excellent service. Lisa was fast and efficient. After issues with our previous lender, Lisa took over and we had no problems on her end. I highly recommend Lisa and her team.
Lisa saved the day! After another mortgage company failed to order a VA appraisal (and we were a week away from closing), Lisa swept in. She rush-ordered the appraisal. The appraiser came the next day, turned in his report two days later, and the property closed without a hiccup. From the first call till closing, it was only 12 days. On a VA Loan. Incredible!! Thanks for stepping in when others dropped the ball.
Lisa was highly professional and responsive. With little notice she prepared the required documents when we were ready to place an offer on a house. I highly recommend using Lisa and her team for your lending needs.
Lisa was phenomenal and I would highly recommend working with her. She got us a great rate, was proactive with communication, was extremely responsive and efficient, and she and her whole team were all so friendly and helpful to answer our many questions.
Lisa was great to work with! She made the whole process so easy and made sure to explain everything to us as first time homebuyers! Great communication over evenings and weekends to make sure we were getting things done on time and as quickly as possible.
Lisa did a fantastic job keeping everyone updated with the entire process. She was professional and reliable. I look forward to working with her again.
Lisa was very professional, kept the Sellers side in the loop and closed on time!
Great job!
Julie C Cambra CRS GRI
Broker Blue Heron Realty, Cambra & Associates
Lisa is an amazing and knowledgeable loan officer. She made our loan approval process appear seamless. She is courteous, respectful and professional. She guided us and was available to answer our questions and concerns promptly. We would highly refer her to our family and friends!
Fantastic!
Lisa is an ace in my book as far as loan officers go. She is fast, very friendly, and above all else, easy to work with! Her team is streamlined and efficient, and I've heard nothing but positive feedback from my clients regarding her work. I highly recommend her services for mortgage lending.
We had an amazing experience working with Lisa and the team for a second time!
In depth knowledge of VA loans and transparency of the home buying process. A solid team of mortgage professionals who are consistently available and responsive. This team cares and looks has client's best interest at the forefront of all interactions during and after the home buying process.
Great communication
Working with buyers who use Lisa to help them gives me assurance as a listing agent that everything will be done to the highest degree and upmost confidence she will get it across the finish line.
I recently worked with Lisa West to secure a loan, and I couldn't be happier with the experience. Lisa and her team ensured my loan was closed on time, making the entire process smooth and stress-free. From start to finish, they were friendly, professional, and incredibly helpful, making everything easy and convenient. I was able to complete my application online, which was a huge time-saver. Not only did I get a great rate, but I also felt confident and supported throughout the process. I would absolutely use Lisa's services again and highly recommend her to friends and family. Thank you, Lisa, for such outstanding service!
I had a great experience with Lisa and her entire team. The loan application process was super easy and fast and I appreciated how easy it was to sign and submit everything online. She was very responsive and took the time to walk me through the entire process. The closing process was super smooth without any delays. I would definitely recommend her to anyone looking for a great local lender.
Lisa West and team was fantastic to work with. They were able to secure me a super competitive rate and closing package and close on a very tight turnaround time. Lisa's team from beginning to end was very professional to work with, they were able to address all my questions and concerns very quickly and made me feel at ease throughout the process. Lisa's team was able to preemptively prepare me for all the documents and questions that would be in question during underwriting, so nothing took me by surprise. Lisa's team is a fine tuned machine and they have the whole process mastered. I highly recommend any potential buyer who is looking to buy a home to work with Lisa and Movement Mortgage if they want to work with professional loan team who will guarantee you a competitive loan package and deliver on tight deadlines.
Honestly if I could, I would add more stars. Lisa and movement were amazing and extremely professional. They made the home buying experience flawless and a smooth process. Highly recommended for anyone buying a home and wanting a simple and easy process
I had the pleasure of working with Lisa. She was AMAZING! She helped us with all our questions, she was easy to reach and always available for any questions.
Lisa was absolutely phenomenal! She was always quick to respond and was very patient and helpful in answering all of our first-time-homebuyer questions! She made the process as seamless and easy as possible!
Lisa West and her team at Movement Mortgage did a great job supporting our recent home purchase during a challenging housing market for buyers. Specifically, Movement Mortgage navigated all the requirements of securing our VA loan to our maximum benefit. Their fees are all market based and transparent. I found Lisa’s team to be an invaluable advocate for facilitating our buyer’s responsibilities. Thank you Lisa and Movement Mortgage
Great service!
Lisa worked hard to get our business and reduce our closing costs. She was great to work with and greatly improved our home buying experience.
Lisa West and Movement Mortgage didn't miss the mark! We got the clear to close ahead of schedule with no issues. I was informed the entire way through and never had to reach out for updates. Job well done Lisa!
Lisa and her team were extremely professional and able to answer any questions I had quickly! I moved from an offer to closing in only two weeks due to a quick timeline and we made it!
Lisa was the consummate professional. She understood our needs and concerns, answered our questions, was easy to reach and worked closely with our broker to help in our offer process. She went above and beyond to work with us on our rate and to make the process of closing our loan seamless. We highly recommend her and will use her again if the opportunity arises!
Lisa was amazing to work with! She helped us secure our home by providing us personalized advice on how we could make our bid more competitive in this crazy DMV market. She has been working in this market for a long time and has a great wealth of knowledge and network in the area to help you along this stressful process. Her team was very supportive and responsive while they walked us through every step of the process.
Lisa West and her team were nothing but phenomenal throughout the whole process, making it seamless for my client. The amount of communication with me was above and beyond, I always knew what was going on and never had to reach out to ask for an update. Thank you Lisa, I can't wait to work you again!
Lisa and her team were wonderful in the home buying process. I was always able to get my questions answered and documents adjusted accordingly.
Amazing service! Always available and were in constant communication with us.
Amazing service! Always available to assist and in constant communication to close as soon as possible.
I was the listing agent on a recent transaction. Lisa, kept me updated on the status and process of the buyers loan. Everything went smoothly and on time!
Thank you Lisa,! You eliminated the stress and worry for me and my clients.
Lisa and her team were wonderful in providing us with all the different mortgage options available, and then helping to fine tune our choice to get the most value in our house. I would use her again in a heartbeat and have already recommended her to others coming to the area.
She went well and beyond our expectations.
A pleasure to work with.
Lisa is super great to work with! She answered all of my questions, has great availability, and helped us close on our new home quickly & efficiently. Highly recommend!
The experience with Lisa was amazing she helped walk us trough the process of not only securing a mortgage but also understanding the terminology around the mortgage. She was the best resource to have given the extenuating circumstances of being in a duty station halfway across the country. She helped us manage the military aspect of securing a loan and even made it easy and stress free.
We were first time home buyers. Everything we heard about home buying, mortgages, and closing told us to expect stress, frustration, and delays but that was not our experience at all. We initially talked to three lenders and decided to go with Lisa because she was immediately honest, understood the military part of our move, and seemed organized and to the point. And that’s exactly how our process went- we didn’t have a single hiccup, and it was one of the most stress free processes. Would recommended Lisa to anyone and will definitely use her in the future if we find ourselves in the market again.
Lisa and her team were outstanding to work with throughout the home purchasing process. They were on top of all of the required documents, completed these documents quickly and accurately, and even helped me work with the DC government Home Purchase Assistance Program which allowed me to purchase a condo that I love. Lisa and her team were able to work with a tight timeline and were able to successfully execute any last minute requests that we received from the DC government. I highly recommend her and her team to anyone who is looking to purchase a home!
Great team! I closed early, and Lisa was receptive to my investment goals and needs. Her team was very responsive even throughout the holiday season. I would highly recommend movement mortgage and will use them for future investments.
Thank you Movement Mortgage, for smooth processing of my application. It's been a great experience working with you and your Team. Highly recommended.
Lisa and her team are on top of it!!! Everyone tells you buying a home is a stressful process, but my husband and I really feel that the experience we had with Lisa made things so seamless and smooth. Lisa is SO fast when it came to all aspects of our mortgage and home buying process. She provided detailed explanations and was always right there to ensure we had all necessary documents prepared. Extremely organized and detailed oriented.
Thank you Movement Mortgage, especially Lisa West for the smooth processing of our application. Really appreciate your support for our new home. Staff are very friendly and professional, highly recommended.
Lisa was recommended by a family member and I had an overall great experience with her and the Movement team. They communicated quickly and made the home-buying process simple and easy. Thank you!
Lisa was awesome to work with! She was able to walk my buyer through the very beginning of the process which lead to a great experience to my client, who was a first time buyer. Having a lender who is communicative and proactive is such a plus for my business.
Absolutely outstanding experience. Lisa is highly professional, responsive, and knowledgeable. Most importantly, Lisa is deeply considerate and supportive of her clients through what is frequently a very stressful time (financing a home purchase). My wife and I would work with Lisa again in a heartbeat and would not hesitate to recommend Lisa to friends and family.
Lisa was great! She thoroughly explained the steps of the lending process to us. We would definitely work with her again!
Lisa West was very helpful in helping me and my partner learn about mortgage loans as first time home buyers. We got a more personalized experience compared to our experience working with big banks. Lisa and her team were very responsive throughout the process.
Had a great experience with Lisa and the Movement team in loan application and approval. We closed on time, had all of our questions answered, and had friendly interactions throughout the process. Definitely recommend having them on your radar.
Highly recommend!! Lisa is an expert in her field and was such a pleasure to work with! She was incredibly responsive and made every step an easy one in the home buying process. Her team was excellent and their diligent work and good communication was truly awesome!
Lisa and her team are amazing! They made a time that is usually stressful, very easy! We are so glad to have had a team helping us to make this huge life change and would not have wanted to do it with anyone but Lisa and her team. Could not imagine going through this process without them and could not recommend Lisa and Movement Mortgage enough.
We loved using Lisa and her Movement Mortgage team! They made a process that is usually stressful, very easy. She was so great at communicating with us in a way that worked with our busy work schedules and were able to close on our home in only a few weeks. They are literally miracle workers and I can not recommend them enough! If you are looking for a mortgage lender, your search is over since you will be totally taken care of every step of the way!
Excellent and very professional service from the moment I got Lisa on the phone. I am so delighted to have worked with you and I look forward to the continued excellence.
Excellent loan agent! Very responsive and professional!
Lisa’s team was so fast and quick to respond to any and all questions. She answered my questions very early on. I called about 9 months before I even started looking and she gave me a very helpful tip on how to proceed with saving for closing costs. And then once we found a house to submit an offer she got us our approval letters the same day. She made everything very easy for us thank you so much!!!
I had the best experience working with Lisa West and her team to finance my condo in Washington, DC. Lisa is very professional, friendly and knowledgeable of the business. She made sure all steps were carefully followed and managed to get my loan approved in record time, as we had a very tight schedule. I really appreciate Lisa’s expertise and her excellent handling of the business. — Joseph R Neto
Lisa is a consummate mortgage professional and wonderful person. I highly recommend her to anyone looking to purchase a property in need of financing.
Working with Lisa's team was such a smooth and efficient process. Someone from the team was always available to quickly answer any questions we had. We would not hesitate to recommend them to friends and family in the future.
Lisa is the best - on top of everything and an absolute pleasure to work with.
Lisa and her team were great. She was always available to answer our questions and made the purchase process pretty smooth especially considering that we were on the road and constantly operating in different time zones.
Lisa West at Movement Mortgage was terrific, she absolutely exceeded expectations. My wife and I were first time home buyers in the DC area with a VA loan. She and her team streamlined the process to help us close inside 30 days. She is completely familiar with the military, and is an expert with the VA loan process. She also got us locked in with great rate, not withstanding todays high interest rates. We will definitely be contacting her again should we ever want to buy another home in the DC area.
Lisa was very professional and a pleasure to work with. She made our lending process easy to understand and painless. I highly recommend Lisa for your mortgage lending needs.
It was great working with Lisa and her team! We closed on time, and she was always available to answer any questions that we had. Very happy that we worked with Movement Mortgage.
Yes indeed you’re the best thanks for everything and wish you good luck with other mortgage
Yes I will recommend it you to other friends
Lisa and her team were the best brokers I've ever worked with. The team at Movement were in lock step with our realtor and title company throughout the process. They were also very helpful and patient in explaining everything. Whether you are a first time home buyer or seasoned buyer, the Movement Team will not let you down.
Thank you Lisa for everything you and your team did for my family and I. We can’t thank you enough for all your hard work getting us to closing. 10/10 would highly recommend to friends and family moving to the area.
Wow! Lisa is helpful, patient, an excellent listener and educator, and a proactive professional! Lisa will go the extra mile and then some. She helped us walk through our application even when we were going through a loan assumption that she had no real stake in--she is just a wonderful to work with! Highly recommended.
Excellence! .We felt supported every step of the way. They made a stressful process feel simple and seamless.
i want to say thank you for your time
The service was excellent. Lisa and her team supported us in every step. They are amazing!
GREAT JOB, GREAT COMMUNICATION
Simply put, she is one of the best lenders you can work with. Knowledgeable, creative and extremely professional. She will get it done.
Professional, efficient and courteous team who helped us close on the property we wanted on schedule.
Lisa was excellent. Got the buyer's loan closed fast and communicated well throughout the entire process. I would highly recommend her.
Great service, great communication, and even a great rate considering the market!
Highly recommend Lisa! Through the entire process, Lisa was friendly, efficient, and communicative. As I compared my options for lending, Lisa immediately set herself apart with her straightforwardness and responsiveness. I was under a time crunch from preapproval to offer to close, and yet Lisa made sure everything kept moving. In fact, without her pro-activeness and attention to detail, this transaction would not have gone through in time, and I'd still be scrolling wistfully through Zillow.
I can honestly say that without Lisa I would not have been successful, and the home I wanted would have slipped away.
She was also transparent about what I could expect from the process, got me a competitive rate, and made sure to check in as regularly as I needed, of course. But far and away, Lisa's speed, accuracy, and good attitude turned what could have been an arduous process into a relative breeze. Thank you Lisa!
Lisa and her team were awesome! From start to finish, they explained every step and made it as easy as possible, and we closed on the target date with no issue. I highly recommend Movement!
Lisa keep us informed weekly as to the status of the buyers loan. This really put the sellers to rest in knowing that this buyer was truly engaged and qualified to buy.
Lisa and her team were very responsive, kept all of us up to date on the transaction and a pleasure to work with. I was on the listing side and to have a lender communicate with all parties of the transaction is essential. I look forward to working with her again in both capacities.
Lisa was great to work. Communication was key and timing was excellent!
We had a great experience and kept well informed through the entire process.
Great service for sure. Always kept me informed and I loved that!!
Lisa and team were fantastic to work with! They are responsive and knowledgeable. The mortgage and home buying process can be so stressful, but Lisa made everything straightforward. Would absolutely recommend and would work with her again without hesitation.
Lisa was great! We’re currently stationed in Japan buying a house from across the world and she was incredibly accommodating to our schedule, and asked all of our questions as first time homebuyers!
Lisa’s top notch! Her expertise kept us at ease while going through the home buying process.
As a listing agent, knowing where the buyer's loan is in the cycle is important to my Seller Clients. I was very impressed with the way that Lisa and her company updated the status of the Buyer's loan frequently as it moved to the next stage. This gives The Sellers confidence that the loan will be approved on time and within the financial parameters of the contract. Good job to the entire processing team that made this a smooth transaction.
Lisa West was able to answer my questions fast and effective. Even able to close on my house early!
Lisa and her team are incredibly efficient. She closed the buyers loan in less than a month and the transaction was handled perfectly. I look forward to working with her again very soon.
Lisa and all of her team were fantastic to work with! They continually kept us up to date on the process of our mortgage loan and inquired quickly if anything else was needed. All ready recommending her and her team to friends and family moving to the DMV area!
Lisa West and her team are the definition of experts. Their ability to manage every unique situation and provide immediate assistance is unparalleled. The attention to detail and personal nature reminds me of working with a family member. I have and will continue to recommend Lisa West and her office! I cannot thank them enough for their brilliant work.
Lisa and her team are great to work with. They are all very knowledgeable and walk you through the process in a way that makes everything easy to understand.
Excellent group to work with. Kept things moving and kept us informed through the whole process. Highly recommend.
Lisa is very professional and remained transparent throughout the entire loan process. She kept us informed and provided updates throughout the entire process. a True Professional! I highly recommend her and her team's services. Top Notch!
Very helpful with all of the tools for lending. Also Lisa worked very hard to get us the best rate and was very transparent.
Lisa and her team were a dream to work with. They made the home buying process very straight forward. We were easily able to complete the process primarily online while purchasing from out of state. Lisa played an integral role in ensuring we got the house and were able to close quickly. We will forever be thankful.
Lisa was extremely responsive and great to work with.
VETERANS! or really anyone please use Lisa!! I was going to use another company for the VA loan and was recommended to use Lisa through my realtor. I am so glad I did! She is a VA specialist for a reason!
Lisa is one of the best in the business, her level of communication is unmatched. My client loved working with her!
Working with Lisa and her team was such a great experience! She made a 3 week close with a VA loan happen and made it seem easy. Her rate was better also than anything else I found. I would work with her again in a heartbeat!
Very knowledgeable about VA loans and responsive to all our questions. We had a great experience!
Lisa West was the most professionally-engaged loan officer I have ever dealt with. She took initiative at every turn so that I didn't have to wonder if everything with my loan approval was tracking -- she even called me every Wednesday to provide an update. I would recommend her without hesitation.
Amazing to work with - constantly updated me! Very professional and anticipated my questions before I asked them.
Lisa was very helpful throughout the whole process. She was always available to answer any questions we had and walk us through the mountain of paperwork. It was extremely comforting as first time home buyers. We would work with this company again.
Lisa West was efficient and rapidly responded to communications. I represented the Seller in this transaction.
Appraisal was not ordered timely, which resulted in unnecessary stress to the buyers & sellers and delayed closing. Lisa did a good job with the other aspects of the transaction and providing updates.
Lisa was a pleasure to work with. She called me with updates, I did not have to call her.
Lisa West and her team did an outstanding job of getting my husband and I to closing on time!! It was complicated due to a family trust and due to the participants being scattered over two time zones, due to a national holiday, bank closures, and due to an IRS mistake but Lisa and the underwriters approved us with only hours to spare. I highly recommend Movement Mortgage and would use them again without reservation. Gratefully, Dianne and Frank
Lisa was great to work with. She was glad to answer any questions we had and set up weekly meetings so that we were all on the same page. We were able to lock in a good rate and we are happy with the loan that we received. I would definitely refer Lisa and her team to people looking to buy a house.
Lisa and her Team were very responsive and quick to help us with any questions we had during our first mortgage experience! Would most definitely recommend!
I was the listing agent on a transaction that Lisa was working with the buyer on for financing and her and her teams communication was exceptional. Knowing I'd receive multiple updates from them each week with how the loan was progressing and letting me know everything was on track is such a huge help and allows me to provide better communication to my sellers. I highly recommend Lisa and her team!
Lisa West and her team were exceptional. My husband and I were first time homebuyers, and Lisa really helped us understand each step of the process and what to expect. She was very communicative and responsive to all of our questions throughout the process. She was also able to get us closed in a compressed timeline, which helped us land our dream house. Thank you Lisa!
Lisa was great to work with through the whole process. She and her team were expedient, and patient with me as a first time buyer with many questions. They also got us a superb rate!
Lisa and her team were excellent. Very responsive and personable. We were able to adjust the schedule to meet demands of our schedule and the sellers, compete with a tight market, and get a rate we were comfortable with. I’ve already recommended her to family and would certainly trust her again.
Lisa West was great! I was the listing agent in the transaction and she kept us informed and closed right on time!
We had a great experience working with Lisa, and she critical in helping us get a good rate locked in during a very tumultuous summer for interest rates! She is extremely good at her job, we would definitely use her again.
We had a great experience working with Lisa, and she was critical in helping us get a good rate locked in during a very tumultuous summer for interest rates! She is extremely good at her job, we would definitely use her again.
Lisa and her team kept my team well informed through every steps of the process.
From the beginning, Lisa went above and beyond to learn about what was important to me about buying a home and to help me understand and find my way through the whole process as a first-time home buyer. She and her team were in regular communication and kept me updated, checked in on how I was doing, and always always had time for my questions along the way. Not only did I end up buying my home, but I have so much more information and understanding about the home buying process and financing for the future. Would absolutely recommend Lisa for anyone buying a home.
I loved working with Lisa at Movement Mortgage! She helped our clients tremendously, and she made a complicated transaction process as smooth as possible.
I represented the seller in a recent transaction where Lisa was the lender for the buyers on that transaction. Lisa was amazing; she kept me, the listing agent, fully apprised of each process step. I found this refreshing to have a buyer's lender calling and emailing me to let me know all was well. Thank you, Lisa! You are a true professional!
Lisa West was very helpful and made the mortgage process extremely seamless, especially for a first-time homebuyer like myself. She was very communicative and answered any questions I had throughout the process. I had a quick close and her team worked hard to help process my mortgage. I would highly recommend her and her team.
Lisa and her team are great to work with. Excellent communication and the process was so seamless and smooth. Recommend her highly.
Lisa and her entire team at Movement Mortgage were extremely helpful and professional. As a first-time homebuyer, the process was a little daunting, but they made sure I understood all the documentation and were always there if I had any questions. They were also able to lower my monthly mortgage insurance rate by nearly 50%! I would highly recommend Lisa and her entire team!
Loved the updates. I was doing another transaction simultaneously and made note the better communication.
Lisa and Movement Mortgage came in as a reference to me. Her firm had rates that were competitive with other lenders in the market but more importantly Lisa's customer service was top notch. She and her team went out of her way to ensure that all of my questions were answered thoroughly and the process went off without a hitch. There were also some personal touches along the way that went above and beyond one would expect.
Lisa is fantastic! She is very transparent and responsive and helped us quickly set expectations and a budget. The tools she provides to her clients really helped us understand the cost of buying a house and allowed us put in an offer we felt confident in—and we go a house first try! Her team helped us seamlessly through the closing process and she was very communicative the whole time. Plus her experience with veterans helped us take advantage of our VA loan option. Definitely recommend Lisa for first time home buyers and veterans!
She had an entire team to help me through the process which made this process so much easier!
I would highly recommend Lisa West and her team at Movement Mortgage. They were able to get my loan closed in short order, were very professional and friendly and excelled in communication through the whole loan process. I started my application online, which was very simple, and Lisa and her team took it the rest of the way. Very grateful for Lisa and team making this a very smooth process. Thanks!
I can’t say enough great things about Lisa! My husband and I were referred to her by our all star realtor, Stephanie Pitotti Williams and we couldn’t have picked a better loan officer. As a military family we were so excited to work with a fellow military partner who understood our needs. From the start we could tell Lisa was extremely knowledgeable and an excellent teacher. She was happy to answer any of our many questions and the rest of her team were exactly the same! She and her team make the loan process clear, efficient, organized and so simple for people who have never had to navigate that world before. As a bonus Lisa is also incredibly kind and empathetic. She would regularly reach out to give us updates and see how we feel at each phase which gave us great comfort. We couldn’t have had a better experience and encourage anyone to work with Lisa and her team in the future who are looking for the best!
Lisa and her team made everything as seamless as possible. As first time homebuyers, we came into the process knowing absolutely nothing, but I felt comfortable at all times knowing that Lisa was working to get me the best deal and remained available to answer any questions I had.
Lisa, and the whole team at Movement Mortgage, did a phenomenal job of guiding us through the process of buying our first home. Her communication was excellent; she was always quick to respond and able to explain things in ways that made sense to us. She helped us make smart financial decisions that were tailored to our needs, kept us on top of timelines without hounding us, and got us to closing on time with a great rate. I also appreciated that almost everything was handled digitally so it took the least amount of time on our end. I can't recommend Lisa and her team highly enough.
Lisa was amazing to work with. She answered all of our questions and kept us informed throughout the entire process. Everyone on her team was also very helpful and made the home buying process significantly less stressful!
Lisa was amazing through our entire house buying experience. She made it a priority to keep us informed and updated as we progressed through the process.
Lisa was a consummate professional while conducting business with us as new homeowners. She always made herself available to answer any questions or concerns we had throughout the homebuying process.
We were able to easily complete our application online and she was able to lock us in on an ideal rate early. Lisa and her team ensured that our loan closed on time by maintaining transparency, responsiveness, and open lines of communication at all times. We would absolutely use Lisa and her team again when it comes to home buying.
Lisa was super helpful and saved the day during our closing, going above and beyond to make sure we were taken care of.
Lisa is incredible to work with. She is knowledgeable, flexible and perhaps most importantly, patient. She has walked us through first time home buying, refinancing, and the VA home loan. I can’t imagine working with any other broker and really never plan to.
Lisa and her team were fabulous! Easy to work with, good communication, and even sent boxes to help with my move! Thank you so much!
Working with Lisa on our home loan is stress free and straightforward. Her attention to detail and proactive approach made the entire process as easy as it could be. Her weekly check-ins gave me assurances that everything was on track until the closing date.
The closing went well. It was professional and questions I had were answered. The ceremony after signing the documents was a surprise and celebratory
Lisa and her team were easy to work with. Everyone was very nice and attentive. I would recommend her services to anyone looking to buy a home in the DMV area.
For the most part, the process was very smooth and we received answers to our many questions rather quickly. On only a few occasions did we experience very minor roadblocks in that, on the off chance Ms. West was unavailable and another member of her team responded to us, the representative was not as familiar with our situation as was Ms West, which led to some “I’m not sure” moments. Otherwise we appreciated Ms. West’s honest feedback and the fluidity of this process. Despite hold ups with the appraisal report information, Ms. West and her team were extremely prompt and ready to close.
Lisa and her team are awesome to work with! I am so glad my realtor Teddy Rojanadit connected me with her. She knows the real estate lending world so well. I am really glad I worked with Lisa on my first condo purchase. Her advice was invaluable throughout the entire process. We chatted very early on when I was merely thinking of buying a condo, and Lisa provided great advice and gave me all the available options. She is incredibly thorough, efficient, responsive, and effective. She gave frequent updates on the loan approval process. And on top of that, she is very thoughtful and went the extra mile! Buying a home in this market was stressful at times, but Lisa and her team made the process as easy as it could have possibly been. I cannot recommend her enough.
Lisa West and her team are first-rate lenders, providing borrowers with the expertise, funds, and support needed for a smooth sale, a happy closing, and an awesome experience. I was pre-approved and guided through the purchase of my brand-new home with speed, efficiency, and grace. Movement Mortgage is nothing short of a miracle. I highly recommend them, without reservations.
Amazing experience! Lisa was extremely helpful! I will be recommending her to every new home buyer.
Very pleased with our experience with Lisa West as our lender. She is a friendly, efficient, great communicator. Definitely recommend working with her through your home-buying process!
Lisa’s team was very communicative and timely!
Lisa is outstanding on two fronts: 1) her knowledge on the intricate details of mortgages coupled with her knowledge of the NOVA area realty seems unmatched, and 2) her extreme level of detail and proactive nature gives you a peace of mind throughout the whole process.
Highly recommend Lisa West.
As a real estate agent, it is critical to have parties in the process people I can trust. Lisa is a lender that I can implicitly trust. She gives top rate service to her clients. She has a weekly communication plan that keeps in the loop. I am never in the dark as to what is happening and that is so appreciated. A great lender can be the decider between if a buyer's offer is accepted or not. Lisa and her team win offers and get to the closing table. I cannot recommend Lisa high enough.
Lisa has been exceptionally detailed, patient, professional, and clear with us every step of the way. This was my first home-buying experience (my husband's second), and she really took the time to explain everything, check up on us, and show genuine care and interest in life events that threw us for loops in the midst of our closing. I highly recommend Lisa, and I feel really lucky that we had her on our team in this home-buying endeavor.
Overall experience was really good. Loan closed on time and the rate was the best I could find.
When the lender is Clear to close a week before closing is music to my ears. I appreciate all the attention and costumer service you gave to my clients from the get go and answering the phone & texts on a Sunday night in this industry is GOLD!! Would love to continue working with you and serving out community together.
Lisa is very helpful and knowledgeable
Lisa and her team are extremely competent and friendly! Thank you, Lisa and team for all your help!
I was very appreciative of the expertise and support Lisa provided during our financing of a new home. Through the myriad of steps required Lisa was always available for questions.
Great experience from start to finish with Lisa! She was always available! Would highly recommend selecting her for your mortgage needs!
I am very appreciative of the expertise and support provided by Lisa during our financing of our new home. Through the myriad of requirements Lisa was always available for questions and guidance.
Lisa and her team are truly FANTASTIC. When I first started looking at homes, I was extremely overwhelmed and frustrated by the process. Lisa immediately took the time to walk me through everything on a phone call, answer all of my questions, and express empathy about my concerns. As a first-time homebuyer, I never felt stupid for reaching out to her with questions. During my loan process, her and her team responded so quickly to all of my emails and were on top of everything so efficiently. I really couldn't recommend them enough. PLEASE contact Lisa when you search for your next home - I promise it will save your life and ease all your worries.
Lisa & her team did a phenomenal job getting our loan closed! Not only could she offer us the best rates, but she had the ability to get us closed in 2.5 weeks which helped make our offer competitive with cash - a big win in this crazy market! Her team was knowledgeable, responsive & professional. All in all, it was a smooth transaction.
Lisa did a good job.
Effortless friendly service. Lisa was awesome… The entire team was awesome!!
I would highly recommend working with Lisa and team for any of your mortgage needs. The process was extremely efficient and everyone was extremely helpful along the way with a several nice touches that removed a lot of stress.
Easy, responsive, pleasure
Lisa has helped us over the last couple of years and was integral to helping us submit a winning bid and finally close on our new house. She is extremely responsive and provides excellent service!!
flawless
Lisa provided exceptional service, guidance, and support throughout the process. My wife and I recently purchased a new home from across the world, and she was able to make the process effective and comprehensive despite working through varying timezones. She helped make a normally uncomfortable process very smooth for us. I can’t thank her enough and I absolutely recommend her services to other prospective home buyers. Thanks again for everything, Lisa!
Lisa and her team were excellent. They work hard to make our cross country move as painless as possible. Professional, timely, and responsive support were the standard.
Lisa is sharp, no nonsense and will make sure you’re a winner!
After checking all the 5-stars reviews in Google, I talked to Lisa by phone in January for a pre-approval letter. After the conversation, I decided to proceed. Then her company pulled my credit score (it was a hard pull) and then I submitted all required materials on their website, all was completed in Feb. Since I did not hear back from them, I sent at least five emails, called her cell three times, texted to their “mortgage line” multiple times for update my application status; even today, I left her message and sent her an email, unfortunately, I have not received ANY response so far. I do not understand the normal procedure, but should I expect to get either deny or grant message? Instead, I received their emails like “change your clock”, happy Patrick day, etc. They have all my information weeks ago. It just wastes too much time for the “professional” service. Did I miss anything?
Lisa was incredibly helpful from pre-approval all the way up through closing! She was very responsive to our questions throughout the whole process. She also would call the listing agents on the homes we put offers on to put in a good word for us, got us a great rate, and was able to get our loan closed in 21 days! Thank you for all of your help and hard work, Lisa!
Lisa and her team were amazing! Quick response and easy to deal with. Made the mortage process easy. Explain everything to us and were extremely helpful through the entire process!
Very through and efficient. Also very responsive to questions and was with us every step fo the way with the closing.
Lisa was friendly and helpful. She made the process less stressful. I would recommend her!
Lisa was great to work with! Very kind, and listens to ones situation so that she can best help you. She is very quick and accurate in her numbers. Her team was able to help me close within 3 weeks.
Lisa and her team were absolutely outstanding. Customer focused, they made our 2 week closing stress free and very easy. The professionalism and complete transparency were very welcome for this crazy housing market. I highly recommend Lisa and her team, you will not be disappointed.
Absolutely wonderful experience! Lisa and her team were with us through every step of the process, ready to answer and explain any questions we had.
Lisa and her team helped make our first homebuying experience go incredibly smoothly. They were there for every step in the process, holding our hands along the way, but also very respectful of our decision-making process. I would gladly work with them again!
Lisa gave me a great rate. She was easy to work with and very professional. I highly recommend her.
Lisa and her team were instrumental in helping us close on our house in this unprecedented real estate market! Lisa ensured we were rigorously pre-approved to ensure we would be able to meet an incredibly short closing schedule which is ultimately what made our offer stand out and be accepted among many other offers. Once we were under contract Lisa's team worked to meet our 14 day closing schedule including navigating some last minute changes and ensuring we closed as scheduled! Highly recommend this very professional and expedient team!!
Lisa and her team exceeded any and all expectations I had for the lending process. Her team closed our loan on time, answered all of our questions quickly and effectively, and everything was done online in their easy to use platform. As first time home buyers, we had no clue about the process and Lisa held our hands the entire time, including sending thoughtful gifts of packing supplies, coffee cards. I couldn't say enough good things about this team and would recommend them to anyone
Buying your first home is scary, but Lisa and her team made the entire process incredibly smooth and easy! I highly recommend her to anyone considering a home loan!
Buying your first home is scary, but Lisa and her team made the process incredibly smooth and easy! I highly recommend her to anyone considering a home loan!
Lisa was really wonderful! Everything went smoothly and I would choose to work with her again.
Working with Lisa and her team was very straightforward and overall a positive experience, highly recommended!
Lisa is the absolute BEST. She took what could have been a very stressful situation for someone who is self employed and made it a seamless process. She never left me guessing and I felt taken care of through the entire transaction. I'd recommend her to everyone I know.
I met Lisa West when I was the listing agent for a property her buyer made an offer on. I was so impressed by Lisa's mortgage programs, her communication skills and detailed follow through that I added her to my list of preferred lenders I recommend to my buyer clients. Lisa has enabled my clients to be competitive and get their offers accepted during very competitive markets. When Lisa is part of the transaction, I can rest knowing that the buyer and I will be kept informed every step of the loan process, and most important, that the transaction will close on time. — Sandy
I appreciate everything Lisa and her staff did with closing on our house. Lisa did a great job communicating every step of the way, especially with setting up weekly video chats. I would highly recommend Lisa and her staff with helping purchase your next home!
Lisa was a breeze to work with. I really appreciated the weekly check-in. My wife and I were purchasing the property internationally, on two different continents. The level of attention was a huge relief.
Lisa and her team provided a very smooth process, from getting me pre-qualified, supporting an offer as well as closing on time with clear communication throughout each step. Lisa and her team provided me with a great rate along with a quick response to any questions I had along the way - highly recommended!
What an fantastic loan officer! Lisa is the full package. She's knowledgeable, amazingly responsive, always courteous and professional, and helped my husband and I get an amazing rate on our first home mortgage! I can't recommend working with Lisa enough! My husband and I will most definitely be looking to her for all of our future mortgage and financing needs.
Excellent communication; totally took the stress out of the process!
Lisa checked in with us weekly no matter what, and as big pieces moved. She always responded to our requests for information, or when we needed questions clarified. We were never left wondering what was needed from us. It shouldn’t have been this easy!
Lisa is very responsive and works hard for her clients. She was a pleasure to work with and made the lending process a breeze for first-time buyers!
Our realtor referred us to a few mortgage lenders in the local area and we ended up working with Lisa from Loan Depot. She was very quick in response and gave us the best rate at the time we decided to purchase a home. Working with her and the team was very easy and communicative to us every step of the way. Everything as done online in their secure portal and everything went smooth. Would highly recommend.
Lisa and her team made the process of buying a new home extremely easy and stress free. Lisa and het team worked diligently on our behalf to ensure that we closed in the month timeline that we were under. Lisa's team looked after every detail of the process for us and kept us informed of where we were in that timeline. I would highly recommend Lisa and her team to anyone looking to finance a home in the highly competitive DC/DMV market! — Patrick Conley Mclaughlin
Lisa was the BEST, she answered every call, and always advised us of any changes and updates. We had a VA loan, and I highly recommend using Lisa if you are using a VA loan. If your looking for someone that will ensure your home purchase goes through without any issues Lisa is the one!
It was an incredible experience, and went above and beyond anything I could have imagined. I am a first time homebuyer, and the entire process was a very daunting one. Lisa and her team were with me every step of the way, checking in and running models for every scenario. I got the best rate with loanDepot, because of her know-how in structuring loans regarding the down payment that no one else was able to provide for me. They took care of absolutely everything, and everything that I needed to provide was communicated to me very simply and promptly. I was updated consistently on the status of my loan through text message and email, and Lisa communicated with me personally for all of my questions (she texted, emailed and took calls). Even when I was abroad, she was able to work around that and streamline the entire process. She explained everything so clearly and was also able to put my parents at ease (not an easy task). Additionally, she went above and beyond in providing moving boxes and a stress-relief kit, which was much needed and we are very grateful for. This whole process was fully humanized by Lisa and her team, and although I am someone who stresses easily, I felt no anxiety knowing that I was going through this process with Lisa.
Lisa and her entire team were wonderful to work with. Purchasing a home can get very stressful, but Lisa was very helpful and explained things very well. She was quick and responsive with our questions. The entire procedure went very smoothly. Highly recommend!
Lisa and her team are amazing, recommend to everyone
Great experience with Lisa and her team- loan closed on time and with all the details taken care of!
Lisa was on point from day one. She is a true professional and was instrumental in helping me with my loan. I highly recommend Lisa and the Loan Depot team. Thank you for all you do.
I've worked with Lisa on multiple deals. She's on my short list of lenders to refer to my clients. I trust Lisa with my clients. Communication is key and she makes it look so easy. Not all deals are created equal, but every deal I've had with Lisa has closed with minimal confusion and fuss. — Thomas Doyle
Lisa and her team were amazing though my refinance process. I was kept up-to-date either through the team or their easy to use online portal. It was a stress free refinance that helped me reduce my interest rate, mortgage payment and term. Thank you Lisa and team!
Lisa was a great agent to work with and was very responsive. Very knowledgeable about the market and thorough in explaining loan details
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Great rates, and fast processing. Lisa was very efficient and found us the best rate.
Lisa was a great professional to work with. She and her team made everything easy to do and understand. She was always accessible by phone whenever I needed her and could answer all my questions. Met my schedule and needs completely!
Lisa was fantastic! Her team made it very easy to close on our mortgage in a short timeline. I would recommend her to anyone buying a home in the DC area!!
Lisa West was amazing to work with from beginning to end. I was pretty new to this whole process, and Lisa provided the support and information we needed to make everything feel simple and streamlined. Communication was always swift, and we felt so taken care of the entire time.
Lisa and her team were phenomenal. I never thought that I could make this purchase as a single mom, and they paved the way to seal the deal. Because of their work, I'm able to set a wonderful example for my daughter. Lisa and her team were honest, prompt, and efficient. I could not ask for anything more. I have nothing but gratitude for the efforts put in to close this loan. Thank you so very much.
As first time home buyers, it was easy and efficient working with Lisa at Loan Depot. She took great care in explaining the loan process to us as we went along, and always had lots of helpful advice. We were able to close on time with a good interest rate, and since pretty much everything was able to be done online, it was very convenient.
I generally don’t leave reviews but I’d be ungrateful if I didn’t leave one for Lisa. We had a such a great experience with Lisa and her team. They went out of their way to give us a loan advice as we planned on keeping our current condo. They walked us through the entire process and communicated effectively with us as we progressed through different stages of the application. We trusted them and they made it happen for us. I will strongly recommend them and use them again in our future purchases. - Ayobami O
None better. This is the 4th home we have purchased and absolutely would go with Lisa and LoanDepot again in a heartbeat. Wish we had worked with her on the other 3! I originally reached out to several companies and people on a Sunday, not expecting to hear back until the next business day. However, not only did Lisa contact me back but she worked up all the details on what we were looking to borrow and walked me through a presentation *same day*. We are a very family, my husband and I are both in the military and we have 3 young kids, so we asked for clear communication along the way to ensure we didn’t miss anything. Lisa was direct, professional, and efficient in all her communications. We felt assured that if there were any hiccups, Lisa would let us know ASAP so we didn’t have to push back our closing. Lisa obviously knows her trade well and is a gem to work with. We have already recommended her to others we know moving to the area. 100% recommend.
Lisa is great!!! She really takes the time to explain your options and will help you achieve your goal whatever you decide. She went the extra mile in our application and even called the agent to help us get our dream house. I cannot recommend Lisa enough !
Working with Lisa West and Loan Depot was a great experience! Our loan closed on time, and in a very quick amount of time. I had a unique situation where I had a short amount of time to purchase a house and move, and Lisa and her team worked with me and ensured I was able to do so with ease. Lisa and her team were very friendly, resourceful, and helpful. Lisa explained all aspects of the loan and costs thoroughly, and even provided a great video breaking down and explaining my loan. As a first time buyer, this was extremely helpful for me. I was able to complete my loan application entirely online. I also received a GREAT interest rate, even as a first time buyer. Lisa was recommended to me by a friend, and I truly do and will recommended Lisa and her team at Loan Depot to anyone purchasing a house! When the time comes to sell and purchase, I know exactly who I will be calling.
We had such an AMAZING experience with Lisa! Her team was exceptional at completing everything necessary at hand in a timely manner. We shopped around and Lisa offered us the BEST rate by far. The process was extremely smooth and easy, and they were very thorough. Lisa was prompt, kind, personable, and genuinely cared about our wants and needs. We would recommend Lisa and her team to ALL our family and friends!
Lisa West has been very helpful and professional since the day we started the process of buying a house. As a first buyer, Lisa made our experience very smooth and stress free. She would look for the best options available for us and guide us throughout the whole process until the day we signed for the house. She was on time on everything that needed to be done so we didn’t have to worry about anything. — Liva
Lisa and her team were always available to answer questions and everything was done in a timely manner. We were first time home buyers who were overwhelmed with the whole process but Lisa and her team helped to make things a whole lot easier and much less stressful. Our realtor spoke incredibly high about her reputation and she even surpassed those expectations.
Lisa was amazing to work with!! Kept in touch weekly or more with progress and updates and always answered our questions quickly. We would work with her and her team again in a heartbeat!!
Lisa is amazing. I recommend her to everyone.
Lisa has great communication and was there to answer all our questions. She was transparent about the mortgage process and put us at ease in the home buying process.
Working with Lisa was an extremely smooth experience. Lisa and her team kept us informed and updated through the entire process. Lisa is very knowledgeable and great to work with. From start to finish, Lisa and her team made themselves available for all of our questions. If you want to work with a great team, choose Lisa West. They are top notch!
We decided to work with Lisa from her glowing reviews, and I'm so happy that I can now contribute to her stellar feedback with my own experience! My husband and I are first-time homebuyers who were trying to purchase property in the extremely competitive post-Covid market, so we could have easily been overwhelmed by the process. Instead, working with Lisa made all of the financial matters so simple and smooth to complete. When we needed a last-minute response for an offer, she always replied right away, by text, phone, and email. She lined things up to give us the lowest possible interest rate for our time frame. And as an extra bonus, she even sent out a "de-stress" gift basket and some moving supplies as we were closing! We didn't expect such TLC from any lender, and it made us feel truly supported while we sorted through the many details and big decisions of buying our first home! Please consider working with Lisa for your mortgage needs - you won't be disappointed!
Lisa has helped me with two home purchases and I cannot say enough good things about my experiences. She always quickly responds to questions, is available, and ensures that everything runs smoothly until closing.
Very helpful and responsive for all our questions and concerns throughout the whole process,
Lisa and her team were great! As a first time homebuyer, I really appreciated the time and effort that was made to explain documents, answer questions, and make the process as easy as possible. Every step of the way Lisa went above and beyond!
Lisa was amazing from start to finish. She answered all of my questions and took time to explain things about the mortgage process to me. She was extremely professional and knowledgeable and truly paid attention to my specific situation. I would highly recommend Lisa.
Very Professional team that is genuinely invested in their customers. We received consistent communication, great service, and even received several care packages.
Amazing work and communication
Lisa was very attentive and thorough. She was also very keen to settle our nerves when calm was needed.
We worked with Lisa via home depot. She was awesome and attentive, even on weekends.
Lisa at Loan Depot is an incredible loan consultant, and we were so fortunate that our realtor, Chelle Gassan, recommended her services. Lisa made the financial application process effortless for our first home purchase. She was timely in her responses, addressing our questions and providing updates re: our loan status. Her workflow process and team made managing the financial process a breeze and she executed our loan flawlessly – we closed on time without any delay. Lisa is also extremely thoughtful, both professionally and personally. She knows the anxiety and stress purchasing a home can bring about, especially in this housing market, and sent us care packages along the way including: a stress reliever kit, packing materials and the sweetest housewarming present once we closed on our home. Lisa is the person that you absolutely want to have as a member of your house search team, and lead financing.
Lisa is amazing! Great knowledge of loan products, super easy to work with. I just closed on my second home, and could not have been in better hands!
Lisa and her team helped us secure our loan and provided timely and thorough communication throughout the process. Their portal was a welcome tool as opposed to the “old” way of loan application processes. Lisa gave us guidance on the Do’s and Dont’s and was always available if we had questions. I’ll definitely recommend them!
Lisa is amazing! Great knowledge of loan products, super easy to work with. I just closed on my second home, and could not have been in better hands! The rest of her team at LoanDepot were also a joy to work with.
Lisa and her team were professional and always on top of everything. They were communicative, reachable, and very pleasant to work with. Thanks, Lisa and team!
Lisa went above and beyond to help us! From personal notes to reassure us that we had everything in hand, to contacting the seller’s agent directly to ensure our best offer was as strong as possible, she really cares about serving her clients! Closing was as smooth and quick as we’ve ever experienced, with her professional team prepared for every contingency - which was super important us as we were six time zones away and arranging everything based on trust! Well placed and well deserved!
We had a very good experience dealing with Lisa and her team at the Loan Depot. They were efficient and helped us through the tedious paper work that comes with getting a home loan. We got a great rate on our loan and closed right on time. I'm thankful for them and the help they gave us.
Lisa took time to explain the loan process and helped us every step of the way. She was available to answer our questions and got our loan approved quickly. Highly recommended!
We had an overall good experience dealing with Lisa and her team at the Loan Depot. They were efficient and helpful. We got a great rate on our loan and closed right on time. We are very appreciative for all their help in the process.
I was beyond impressed with Lisa and her team! They were extremely helpful, responsive, and always patient with my questions and explaining the process to me. The thoughtful gifts were way above any expectations I had. I highly recommend Lisa and would love to work with her again!
Wonderful! She was great and a steady hand as we needed navigated the process from the other side of the Atlantic... she went above and beyond to help us and make sure our offer was as strong as possible...excellent!
Lisa was honest, upfront and professional throughout the entire home buying experience. Not only did I get the lowest interest rate that I’ve ever heard of, but we were able to close on the loan only two short weeks after locking in the rate. She helped tremendously through my move by sending along moving boxes and supplies and shortly after the move, I also received a welcome gift, customized to make my first time home ownership memorable. 10/10 recommend!!!
Lisa is a superstar! Her customer service skills are amazing, she is so responsive, super available and clearly explains options to buyers. As an agent, the way she keeps people updated on loan progress is a God send. No agent likes being left in the dark and with Lisa you never will be. Highly recommend!
Working with Lisa was amazing! Lisa was able to help me get an excellent rate, taking into consideration what was important to me in terms of rate versus lender credits, etc. Additionally, she and my realtor made sure everything was in order to get a competitive offer with preapproval letter in on time and then made sure everything was completed in time to close on schedule. Finally, Lisa and her team are professional, responsive, and all around a pleasure to work with. I would highly recommend working with Lisa to anyone!
Lisa West and the team at Loan Depot were great to work with! She (and the team) were in constant contact with me ensuring that I understood every step of the process. The loan closing occurred on time and I obtained the lowest rate available! If I need to purchase a house again in the future, Lisa is who I'll turn to. If you're looking to make a buy a house, you won't regret having Lisa on your side!
Loved working with Lisa- her expertise, promptness, and attention detail were invaluable in getting us a house in this crazy market!
I can't recommend Lisa and her team more. They were always on call when my wife and I needed information on a loan or pricing. Lisa made us feel like we were her only client.
Lisa and her team were amazing! They kept us informed and on top of needs/changes throughout the loan process. Could not have asked for a better partner. Highly recommend!
Ms. Lisa was great and I highly recommend her for any first time home buyer. My loan closed on time. Her and her team were friendly and professional. Ms. Lisa made the process so easy and quick.
This was our first time purchasing a home and Lisa West set the bar extremely high when it comes to competence, availability, execution, and personal connection. She is the best of the best. Not only did she get our loan closed on time (she's flexible on timing and can move fast if you need to be competitive), she was friendly and professional and made the process very straightforward. She went above-and-beyond by sending us gifts throughout the process, including a coffee card, a kit to de-stress, and moving boxes. She even sent us a welcome home present after closing. She didn't have to do any of this--we would have given her five stars any way--but it just shows how much she cares about her clients and how she goes above and beyond. Would highly recommend Lisa West if you're a first-time homebuyer in the DMV area.
Lisa was terrific from beginning to end. Was especially pleased with the rate she was able to get us. Lisa helped us submit a really competitive offer in a super competitive market! I really give Lisa credit for making it possible for us to purchase the home we’ve been looking for for 3+ years! She was easy to communicate with and always available. 5 starts for Lisa West!!
We could not have been happier with our experience with Loan Depot and specifically Lisa. She was quick to get our rate locked in as they were increasing daily, she checked in regularly, kept us appraised on the status and provided a superior level of customer service. I would recommend Lisa and her team without reservation.
Lisa and her team were fantastic from start to finish and able to get us closed with limited time. I'd reccomended their team!
Lisa and her team were wonderful to work with during our refinance and she gave me a great rate. When I first contacted Lisa to begin the process, she advised me to wait a few weeks as she expected rates to come down. She was correct, and I'm glad I followed her advice. Later, after we had begun the process, she was able to lock me in at a lower rate than she had initially quoted. When a hiccup occurred delaying the process, she extended the lock at no charge. Lisa and her team made the process easy and convenient.
Lisa was great! Kept very informed during the entire process and she was always prompt to my questions and concerns.
Lisa and her team took the time to answer my many questions and were always available. Thank you Lisa for guiding me through this process and making it easier than it is!
Lisa is a life-saver! We originally were going to finance through a large credit union that we are members of, however about half-way through they dropped the ball on something and our realtor recommended Lisa. With two weeks left to close, Lisa and her team were able to pull through for us! Not only did we have lower costs to close, but we were able to get .75% lower APR to get a lower monthly. Lisa and Sena, her assistant, were always incredibly responsive, always getting back to us immediately with answers to all of our questions. Lisa made an incredibly stressful time go smoothly for us. Thank you Lisa!
Absolute all star! Made the home loan process easy and stress free with a 21 day closing!! Great communication and very knowledgeable on VA loans. Absolutely reccomend for your home loan.
Doing business with Liza was such a great experience. It was smooth and easy. They were very helpful and ready to answer our questions.
Absolute leading all star! Made a super fast, 21 day closing, easy and stress free. Very knowledgeable on VA loans. A must for your home loan!
Lisa was super fast and efficient in a crazy market! It was great working with her.
It was a great pleasure working with Lisa. She did a phenomenal job educating me on the mortgage loan application process and keeping me up to date on the status and next steps. Despite my closing having been delayed more than a few times (due to the seller having trouble obtaining all of the necessary approvals from the city for a new construction), Lisa was reassuring and flexible, repeatedly going above and beyond to ensure a smooth closing with an excellent interest rate. I highly recommend working with Lisa!
We had an excellent experience with Lisa West. She was just a phone call or text away any time we needed her, day or night. She kept us informed and in particular I really liked her audio component she provided anytime she sent us new figures. It really helped to have her talk through everything. We will definitely use lisa again in the future!
Lisa and her team helped us throughout the entire home buying process. We are so thankful that we acquired Lisa and loan Depot’s services. I highly recommend Lisa and loan Depot.
Lisa and team could not have been any more proactive and helpful in this process. They really made it so easy for us during this kind of stressful time! Thanks to Lisa's great advice, we were able to lock in at 2.625%,,,incredible!
Lisa was great! Helpful and responsive throughout the process, she helped make our refinance easy and fruitful.
As first time homebuyers, Lisa and her team did an excellent job in educating us about the mortgage process, expertly guiding us through each step of our application, and closing our loan on time with a great rate. We highly recommend teaming with Lisa on your home purchase!
Lisa West was instrumental in helping me buy my first home - she was extremely responsive, explained each detail of the contract, and had the lowest rate of all the options I explored! Not to mention she did this all within two weeks! I can’t recommend Lisa and Loan Depot enough! Thank you again Lisa!
Highly recommend Lisa and her team for your next mortgage/refi. We just refi’d a property with her while living in a different state...no issues and was by far the easiest, most stress free mortgage I’ve been a part of.
Lisa was a consummate professional in helping us through the homebuying and lending process.
She crafted a loan package that worked for our budget and her team guided us responsively through a lightning-fast closing, which absolutely helped us get the house we wanted despite a very competitive market.
We'll refer Lisa every chance we get going forward!
Lisa was knowledgeable, helpful and responsive. I appreciated the weekly check ins and her team was always on top of things. I would happily recommend her and Loan Depot as a lender.
Lisa is one of the few lenders in my rolodex who can actually perform on a sub 21 day close. Hats off to her and her entire team in regards to communication, professionalism and the ability to keep the ship at an even keel for all parties involved.
Lisa and her team did an outstanding job of making the process of buying a home (for the first time) seamless and user friendly. Highly reccomend.
Lisa is one of the few lenders in my rolodex who can perform on a sub 21 day close. She and her team are consummate professionals that excel in clear communication and keeping an even keel for all parties involved in the transaction.
Lisa and her team were fantastic to work with. They were very knowledgeable and helpful every step of the way. I believe this is one of the easiest refinances we have completed all because of Lisa and the team supporting her. Thank you! Cristy Reiter and Bryan Firestone
Lisa at Loan Depot was very efficient. The process was painless and the rates were great! The portal they utilize makes everything easy. We always received quick responses to any inquiries.
Incredibly responsive! Lisa hit this refi out of the park, especially considering how busy the industry is right now. Great guidance and quick to answer any question. This was a very good experience!
Lisa and the Loan Depot team couldn't have been easier or more pleasant to work with. They made the process efficient, easy and stress free.
Lisa and her team were amazing!
Lisa West was excellent to work with. Step by step communication and follow up at its best.
Lisa and her team did a great job in helping us close our home. Lisa was extremely informative and very responsive. She walked us through the process and created tailored videos where she explained different scenarios based on down payment amount, PMI/no PMI, and interest rates. This was really helpful and allowed us to make an informed decision. Her team also was able to execute a quick close. I believe we ended up closing in 15 or 16 days. We had one hiccup along the way, but it was fixed and no major issues came from it. I would highly recommend using Lisa and plan to work with her in the future.
Lisa was responsive and informative throughout the process. My budget changed at the last minute, but she was able to immediately adjust my preapproval. She also sent a video to walk me through closing costs, which was pretty helpful while I was trying to write an offer. We ended up being cleared to close ahead of schedule, so I'm very happy.
Lisa was fantastic. She was polite, responsive, and worked to make our loan process go smoothly. I would highly recommend her!
Lisa was wonderful to work with during our home buying process. She was quick to answer all my questions, very knowledgeable, and explained everything with great detail. Highly recommend!!
Lisa was extremely thorough, and kept me (as the listing agent) advised to the buyer's status every step of the way. I couldn't recommend her any higher - she's a credit to the mortgage industry!
I really enjoyed working with Lisa. She was very knowledgeable, patient, and responsive with all of my questions. I felt comfortable and confident working with her as a first time home buyer.
Lisa West is amazing. She provided super service and took care of everything very efficiently. Highly recommended Lisa to anyone who is looking for an awesome lender.
Lisa was excellent - she helped us iron out the early kinks in the process. She was efficient, detail oriented and thorough. We are so grateful she was able to help us within the timeframe we needed - which was quick!! Thank you!!
What a phenomenal lender to work with! Lisa is a true industry professional who will help you get exactly what you need with clear lines of communication. I have dealt with quite a few of her clients and every single one had stellar reviews regarding her service
Lisa was great with her response times, clear communication/explanations, and we were even able to close earlier than anticipated due her team's quick underwriting!
Lisa knows the lending business well and leverages technology for communication and documentation. She's capable of standard and challenging transactions for purchase and refi's. She'll get you to closing!
Knowledgeable, professional, concerned and extremely helpful. Wouldn’t want my experience with a lender to be any other way....Lisa is the best!
Knowledgeable, concerned and extremely helpful. My loan application process was made quite clear and enjoyable because of Lisa West at LoanDepot.
I had a wonderful experience working with Lisa on our new home purchase. She listens to our needs and kept us on track for our closing. She was extremely knowledgeable and responsive.
Working with loan depot was seamless and hustle free.
Lisa was very professional and on top of things throughout the entire transaction. Looking forward to working with her again soon!
Very professional. Always available. Lisa makes the whole process easy and seamless.
Lisa and her team are professional, efficient, and have the ability to creatively work through scenarios for borrowers. I've worked with Lisa pretty exclusively for a year and every borrower she qualifies, that goes under contract, she gets them to closing. In addition to her great service provided to the borrowers, Lisa and her team keep open and constant communication with the agent. In addition to calling with weekly updates when she has an open file with you, Lisa also sends market updates, asks for feedback on what agents are seeing in the market, and more. You won't be disappointed when you work with Lisa and her team at Loan Depot!
As a listing agent, it was a pleasure working with Lisa. I felt confident during the whole process that the sale would go through.
I absolutely love working with Lisa!
She ensures everyone involved is in the know. Her communication and knowledge is top notch. I really enjoy working with Lisa.
Great communication and service. Lisa is AMAZING!
Lisa went above and beyond to ensure a timely and smooth transaction for my client. I’m a realtor and work with many loan officers regularly- Lisa truly stands out... I would highly recommend her to anyone looking for a lender.
Lisa is a fantastic lender! She knows how to navigate this competitive market and educates buyers along the way. Highly recommend!
It was a joy to work with Lisa! She is knowledgeable, hyper efficient, and committed to getting the job done for her clients. Without her, we would not have been able to close nearly as quickly as we did. As an added bonus, Lisa is also warm and extremely funny. She made the process of buying a home much less stressful. I highly recommend Lisa!
Lisa was absolutely wonderful helping us secure our loan for our first home purchase. She took extra time to explain documents and details, she was very quick to respond to our questions, and got all our documents processed very quickly for closing! It was a pleasure working with her. I would highly recommend her!!
Lisa was an absolutely pleasure to work with. She was extremely responsive, and communication was never a problem, especially considering I was purchasing from half way around the world. She was knowledgeable and provided perspective that rivaled second to none. I’d recommend her any day. Thanks, Lisa!
Lisa and her loanDepot team are great and unbelievably fast. She had us ready to close in 15 days--completely unheard of with many big lenders. This made our offer more attractive and made sure we got the home we wanted. Highly recommended.
White glove service from the beginning to the end, just pure professionalism. Lisa West provides superb customer service throughout the entire loan process, she provides updates and status on every step, always looking for the best interest of the client, she brings an excellent and very knowledgeable team that makes the process a breeze! She closed my loan in a record breaking of 14 DAYS, and thanks to her, my family got our forever home and we feel over the moon.
Lisa and her team was awesome from the start. Very patient, supportive, and personable throughout the process. Made sure that we were up to date on the loan process and helping us understand what to expect as we moved forward within set process. Would highly recommend to anyone looking to purchase a home!
Phenomenal service, always stayed in touch, a class act, a professional.
And offered the. absolute. lowest. rate. I could find anywhere. Would recommend Lisa and her team to anyone!
Amazing experience! First time home buyers and they beat the rates of the others by 0.5% or more on a VA loan. This included USAA and Veterans United. Lisa and her team made the process very easy. They were always available for all of our questions as first time buyers. We got our dream home which we thought was out of our price range, but thanks to the low rate ended up being able to qualify for. Can't recommend them enough!
Lisa is a fantastic originator who really works hard for her clients. Lisa has years of experience, and her clients often brag about the great rates she has gotten for them and how she makes the process hassle free and convenient. If you're getting a mortgage for buying or refinancing a home in DC, MD, VA or WV, you've got to give Lisa a call. Lisa comes with my highest recommendation!